Software project knowledge transfer

Document key data and policies for critical work processes. The process by which this knowledge is gained is called knowledge transfer. An emphasis on data repository, incentives, and reporting systems as key elements leads to a discussion of the routes knowledge transfer takes at the individual, project, and organizational levels. What are the effective knowledge transfer recommended. Sep 14, 2008 provide knowledge transfer between project team and support team.

Here are techniques i use that work for our environment and may work for yours. Capturing the value of project management through knowledge transfer will be visited, and based on this cycle the method used in ppmo project portfolio management office at sdt space and defense tech. Knowledge transfer is crucial to a companys operations. The attached redesigned template with contextual content describing a senior management role in order to give guidance on its use completion is divided into the following knowledge transfer categories. Choose tactics that are appropriate for the knowledge type and assess its appropriateness and strength. Knowledge transfer takes some time and in your case more so in that you have been the only developer on the application for years.

In october 2012, 210 learning leaders participated in a survey to. In the project management context, knowledge management and transfer are essential. In certain cases, project team members will be part of the maintenance team. Nov, 2017 we all know knowledge transfer is key to building a kickass software developer team, but among many pressing issues, knowledge transfer is one of the first things that will be put aside when a burning deadline is approaching. This knowledge can be hard to transfer and may need more than reading the manuals and watching video tutorials. This paper proposes that project management offices pmos should play an important role in managing knowledge transfer. What you could do in my mind is make a checklist and per project see what is covered in the code it self, or in the. A framework for the assessment of knowledge transfer in. Transfer the explicit knowledge in your databases through passive sharing searchable databases and user manuals or active sharing newsletters, briefs etc. Knowledge transfer is but a subset of the scope of activities involved in this exercise. How to support knowledge transfer through pmos pmi. Since you have already identified who the support teams are and what they need, then you just need to add a few more details and you have a strategy.

Attach a project active work status report, outlining all projects, ongoing tasks, tips and other open. Feb 06, 2010 knowledge transfer is critical for testing. Leveraging the best knowledge management practices by bruce harpham march 30, 2015. Knowledge is being gained through a challenging path and it has great value for a company to survive and be competitive. This book breaks the misconception that software ownership transfer is confined to knowledge transfer. How to effectively transfer project knowledge rationalplan. Another key part of any transition plan is the issue of knowledge transfer. Knowledge transfer is characterized by transfer of understanding, about a context, from one unit individual, team, department, organization to another. The effective knowledge transfer is critical for the smooth transition from implementation to maintenance. With these reasons in mind, you should make sure to plan your business knowledge transfer strategically. It can be as detailed or as simple as you like depending on the role or project. There may be instances when a new team is set up for maintenance.

It is developed through a persons experiences, observations, and insights, and it requires shared activities to transfer or impart that knowledge. What you should know about software training elearning. Tacit knowledge is knowledge that is hard to transfer or pass along through writing or verbalization. There is a lot of knowledge to share so make sure they know this is not an overnight or even over a month only endeavor.

Increasing project knowledge retention and transfer of. Kt has also been shown as one of the challenges for distributed software project. Software, implementation, knowledge transfer successful project management from the p3 group, integrata and can do professional project management brings many advantages in global competition and ensures economic success through successful project guidance. An effective knowledge transfer process usually looks something like this. Providing the project team members sufficient knowledge to focus their work. Well, essentially its a list of questions or areas that need to be captured for an effective transfer of knowledge. Jan 23, 2020 the knowledge transfer process can be daunting at first. This thesis will analyze the specific issues required to develop a comprehensive framework for the assessment of knowledge transfer in the software development environment. The term knowledge transfer sometimes abbreviated to kt simply means transferring knowledge from one person to another. Download software project knowledge transfer template transition plan excel new from knowledge transfer template sample with resolution. A comprehensive implementation approach forms the basis for this. A knowledge transition plan for software projects should cover the following sources of information.

The first agile guide to knowledge transfer, the most important overlooked issue in the software development project lifecycle plainenglish guidance on successfully transitioning ownership of any system or project to new teams or service providers demonstrates techniques and takeaways through a starttofinish case study. After more than 5 years of supporting the platform, thoughtworks worked with the customer teams to transfer knowledge. Knowledge transfer within a software development team. The it knowledge transfer plan template is used determine the most effective knowledge tactics to be used list knowledge sources and their knowledge. Ultimate guide to a knowledge transfer plan free kt template. Free knowledge transfer plan template clarety consulting. Oct 24, 2014 the it knowledge transfer plan template is used determine the most effective knowledge tactics to be used. Tacit knowledge is by definition not recorded and, in many cases, is embedded in practice.

This can happen when a new person is coming on board or a person or group of people are changing positions and need to transfer knowledge of an application or a project to another person or group. Knowing where to start when developing a knowledge transfer process is essential. Knowledge transfer the ongoing process of eliciting and communicating knowledge from one part of the organization others succession planning a process for identifying and developing internal people to potentially fill key leadership positions within the company. In some cases, project team members will become operational support and in other cases, new operations support teams will be hired independent of the project. Above mentioned strategy worked very well to handle the knowledge transfer of a complex project. Onboarding and knowledge transfer training industry. Knowledge transfer plan for software development project 1. May 05, 2015 knowledge transfer should start before coding on a project begins. Free software project knowledge transfer template transition plan excel picture from knowledge transfer template free template with resolution. Due to heavy attrition rate my project team usually get new developers at various stages of the projects and sometimes even in the maintenance phase. Logicify shares tips for knowledge transfer from software engineers to.

Procedures connected with handling change requests, and a list of dms. Jan 28, 2011 the importance behind project knowledge management is that you can apply knowledge transfer methodologies throughout the project management lifecycle to use the information collected from previous projects and make current project be managed more efficient, and benefit from better project performance. Most organizations, spend a considerable amount of time documenting their understanding so that the knowledge transfer process becomes smooth and efficient. A knowledge transfer strategy communicates how you will provide the different support groups with the information, skills and knowledge they will need. Pair program live code in the area of knowledgecode you. Myriam ayass, legal adviser for the cern knowledge transfer group and one of the authors of the cernohl more information.

Now, we know that creating a knowledge transfer plan can be difficult. In turn, the value of knowledge and its transfer also increasingly becomes the main focus of companies. Like knowledge management, knowledge transfer seeks to organize, create, capture or distribute knowledge and ensure its availability for future users. This can happen when a new person is coming on board or a person or group of people are changing positions and need to transfer knowledge of an application or a project. Our project managers shared their recipes for most effective kt. What is the meaning of knowledge transfer in project. To do that efficiently, i follow my own check list, so as not to lose sight of anything and make it in such a way that the customer or project owner would not notice the change of teams. A check list for knowledge transfer sooner or later, you have to deal with the task of project acceptance or transfer. A knowledge transfer plan with supporting processes that is developed prior to the start of a project can improve the long term supportability of the software by reducing maintenance and support costs over the life of the software while enhancing the value of the software to the. If your knowledge transfer has gone haywire, you could end up with people questioning your abilities or worse, you could be out of the project. It knowledge transfer plan template infotech research group. I particularly like his distinction between knowledge transfer and ownershipnot ownership in. Open source software and hardware the cornerstone of the open source philosophy is that recipients of technology should have access to all its building blocks, such as software code, schematics for electronics, mechanical designs, to study it, modify it, and redistribute it to others. Although technology sometimes supports knowledge transfer.

Knowledge sharing can be described as either push or pull. Another key to a successful operations process is the knowledge transfer provided by the project team to the operational support team. Through various anecdotes, vinod takes us on a journey of the complete spectrum of software ownership transfer, discussing the technology issues, process issues, people issues, emotional issues, security issues, stakeholder expectations, etc. Project transition plan from one vendor to another. Within broad field we have been working specifically on knowledge sharing on which we also included knowledge transfer knowledge sharing is therefore perhaps the single most important aspect in this process, since the vast majority of km initiatives depend upon it. Process systems for example jira, bug life cycle, etc. Knowledge transfer is an essential component of all business processes in software development. Efficient knowledge transfer from software project to. Knowledge transfer in software engineering studies could be classified in two parts. Knowledge transfer is characterized by transfer of understanding, about. Overview and tips on preparing a project transition plan. What are the effective knowledge transfer recommended processes. This comprehensive study indicated that while twothirds of project management office respondents are responsible for archiving documentation, it is surprising at how few organizations actually capture and retain project knowledge.

Companies need to recognize that knowledge transfer extends beyond the typical hardware and software information. Understanding the process of knowledge transfer in software. Aug 18, 2009 knowledge transfer is characterized by transfer of understanding, about a context, from one unit individual, team, department, organization to another. Project transition to operations avoid being lost in transition.

Project knowledge management the importance of managing. Unlike project data and information, which are part of project documentation, project knowledge includes all the teams proved and effective methods of executing the project. Sometimes the knowledge transfer happens in a chaotic, incomplete or. There should be documentation of all the project requirements. Archiving documentation at the completion of a project is the primary method of knowledge retention and transfer. All staff that will need to use the new system must be properly trained and if the change directly impacts customers, they also need to be informed before the cutover to the new way of doing things. In organizational theory, knowledge transfer is the practical problem of transferring knowledge from one part of the organization to another. The cernohl is to hardware what the free and open source licences are to software. What you could do in my mind is make a checklist and per project see what is covered in the code it self, or in the documentation of others, select the things you need to cover, report the things that arent covered anywhere back to your manager. Since the teams composition during a projects lifetime may vary, knowledge transfer is imperative. This includes nominating the maintenance personnel as early as possible and planning the knowledge transfer and needed documentation in collaboration with them. We all know knowledge transfer is key to building a kickass software developer team, but among many pressing issues, knowledge transfer is one of the first things that will be put aside when a burning deadline is approaching.

Theres usually quite a bit of information to capture, and plenty of questions about the best way to go about doing that. I particularly like his distinction between knowledge transfer and ownershipnot ownership in the legal sense. It would be more befitting to call it as ownership transfer. The framework in this thesis was developed at a level of.

The tool will simplify the project work and in so doing ensure the. We all know knowledge transfer is key to building a kickass software. Increase the success of your knowledge transfer effort cio. As projects are completed, knowledge is accumulated and reusability increases. A framework for the assessment of knowledge transfer in software. Replacing or firing people requires knowledge transfer to the new or remaining members. How to transfer knowledge in an agile project infoq.

Knowledge transfer in agile maintenance projects xebia blog. What you should know about software training in this article, i will present the basics of software training. There are different types of organizational knowledge. Knowledge transfer plan for project managers checklist. In software ownership transfer, vinod draws on his experiences, large and small, in making such critical transfers. Sooner or later, you have to deal with the task of project acceptance or transfer. Open source software and hardware knowledge transfer.

The study on knowledge transfer of software project requirements. This paper analyzes the challenges of managing and transferring knowledge and introduces. Knowledge transfer is a generic term that is applicable to many domains. The benefits of project management software are closely linked with the acceptance of this tool by the staff, and the users project management knowledge. Knowledge transfer and software development software. Effective km practices increase the business value of consultants to organizations. The purpose of this study is to explore the challenges associated with onboarding and knowledge transfer, and to ultimately identify best practices for overcoming those challenges. Through implementing project knowledge transfer methodologies you can leverage existing knowledge in terms of completed projects and then connect your employees with the existing information technology space of your organization to automatically save time and deliver current project faster and with better results. Project transition plan, project transtion steps, checklist. Procedures and a list of dms connected with planning a new release iteration. Provide knowledge transfer between project team and maintenance team.

Some agile teams catapult story cards across to the support team with no thought as to whether these will be of any use to anyone. Procedures and ceremonials connected with issuing a new release. Project transition to operations avoid being lost in. Download software project knowledge transfer template.

Your team could get new developers at various stages of the projects. Along with patience you should let your management know that they to will need to be patient. Exchange key process data and information from one individual or group to others. We put this process into practice on one of our customers projects. Remember that your successful performance depends on a good knowledge transfer to you. A primary focus of this activity is knowledge transfer, processes and strategies that allow an organization to do the following. An analysis of the current state and best practices. The knowledge transfer will incorporate the following sources of information. To illustrate, i will walk you through different stages of software training development and most importantly i will discuss how knowledge is effectively transferred during these stages. Then constructs the knowledge transferring model of requirement development and requirement management in software projects, and analyzes the major. Introduction to agile knowledge transfer thoughtworks.

Knowledge transfer refers to sharing or disseminating of knowledge and providing inputs to problem solving. How to effectively complete a knowledge transfer plan. As you can see based on above mentioned discussion, knowledge transfer in an agile maintenance project is not same as may be a case in an agile development project. Knowledge transfer is the processes by which organizations share and exchange knowledge, expertise, specific occupational information and accumulated wisdom between colleagues and employees. Logicify best practices for knowledge transfer between developers. Regardless of the development stage that your software project, is at, collect and provide all available requirements to the new vendor. The knowledge transfer will enable the lusaka sanitation project staff get a deeper understanding on how the system works. A check list for knowledge transfer luxoft training. Template for knowledge transfer closed ask question asked 9 years. Transition schedule transition project plan with start finish dates for the completion of the following knowledge transfer categories. The knowledge is gathered and assimilated by the tester before the project starts or just after the project starts. What knowledge does a production support team need when a project goes live.